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Client Problems (General)

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Solutions in Topic - Client Problems (General)

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Multiple network interfaces cause problems
Fixed in mainstream release 4.0.1.20Not a problem in .3com release Workaround Disable all but the pr...

Client Problems (General)
Last Updated: Jan 27 2010 | Views: 328 | Author : Administrator

Software firewall blocks outbound communication to the server
Either disable the firewall or better yet create and excemption rule in the firewall to allow the ap...

Client Problems (General)
Created On: Aug 06 2007 | Views: 341 | Author : Administrator

Client fails to connect to the VistaPoint server
Ping the VistaPoint server to validate its availibilityAdjust any software firewallsIf you have mult...

Client Problems (General)
Last Updated: Aug 17 2007 | Views: 415 | Author : Administrator

The VistaPoint server PCE service is offline
Contact the system administrator and make sure the PCE service is running.

Client Problems (General)
Created On: Aug 06 2007 | Views: 321 | Author : Administrator

International dialing problem
If you enter phone number without "+" prefix, then VPConsole defaults to USA dialing rules...

Client Problems (General)
Last Updated: Aug 27 2007 | Views: 502 | Author : Administrator

CPS URL POP is opening 2 windows
Adding additional lines to scriptIf benifital I will have these lines added to the generic scriptfun...

Client Problems (General)
Last Updated: Dec 23 2009 | Views: 332 | Author : Brian Buttner

How do I export my user created speed dials?
Export the registry keyHKEY_CURRENT_USER\SYSTEM\BLFDIRThen import it to have those groups and speed ...

Client Problems (General)
Last Updated: Sep 20 2007 | Views: 342 | Author : Brian Buttner

Outlook plug-in stops working
This problem can happen if you have other com-add ins. It can also happen if you apply Office patche...

Client Problems (General)
Created On: Oct 02 2007 | Views: 325 | Author : Brian Buttner

Installation of the Outlook Companion - Citrix
We use GPO’s to lockdown our Citrix desktops for our users and apart of this is removing all applica...

Client Problems (General)
Last Updated: Jan 09 2009 | Views: 178 | Author : Brian Buttner

How do we control the "sort order" of the active call list??
The operators can turn on\off different items in the call list by right clicking on the title bar To...

Client Problems (General)
Last Updated: Dec 29 2009 | Views: 165 | Author : Brian Buttner

Contact Info:

California Office
209-245-5500 x1401

Skype
916-273-8443

email: support@iqnsi.com

Support Hours:

Monday thru Friday 7:00 AM - 5:00 PM Pacific Time excluding company holidays. Closed Saturdays and Sundays but we do check our e-mail and voicemail messages and will follow up with you as quickly as possible.

Note to EMEA Customers

Emergency assistance during iQ's non-business hours can be obtained through our affiliate office located in Kaunas, Lithuania.

Office: +370 37 352705
Fax: +370 37 352718

e-mail: customer_issues@iqnsi.com