Note: You cannot do the initial server install under a normal terminal connection mstsc.exe, you should do it directly on the desktop such as VMWare Console or if absolutely necessary as a console connection under RDP mstsc.exe /admin (mstsc.exe /console) – the argument for that connection depends on the OS and or service pack level of your OS. Usually the part that fails when doing a normal terminal connection would be the Database service and or the related ODBC and service dependencies. Our database will be unable to register and the VistaPoint Notes service will fail

VISTAPOINT SERVER ---------------------------------

MINUMUM
Processor: 2.5 GHz or higher
Memory: 2 GB RAM
Hard Drive: 10 GB free space
100/1000 Mbps (Gigabit Ethernet)
Connected to same LAN as the PBX
Dedicated PC
Windows 2000 Server

RECOMMENDED
Memory: 3 GB RAM
Hard Drive: 20 GB free space
1000 Mbps (Gigabit Ethernet)
Hostname = vistapoint or vpserver (something easy to remember incase clients need to enter this value themselves)
Hostname = Should not exceed 13 charactures 
Assigned a static IP address
Access to the Internet (for licensing)
Uninterruptible power supply (UPS)
Fault-tolerant power supply
Anti-virus software
Install a desktop application on the server for ease of configuration
Windows 2003 Server 32 Bit

SOFTWARE
Windows XP Pro SP1 - SP3 32bit (supports maximum of ten VP clients)
Windows 2000 Pro SP4 - (supports maximum of ten VP clients)
Windows 2000 Server/Advanced Server SP4
Windows Server 2003 SP1-SP2 32 bit (Standard or Enterprise)

ADDITIONAL REQUIREMENTS

No preexisting installation of SQL
Our database will be unable to register and the VistaPoint Notes service will fail

You cannot do the initial install under a normal terminal connection mstsc.exe, you should do it directly on the desktop such as VMWare Console or if absolutely necessary as a console connection under RDP mstsc.exe /admin (mstsc.exe /console) – the argument for that connection depends on the OS and or service pack level of your OS.Usually the part that fails when doing a normal terminal connection would be the Database service and or the related ODBC and service dependencies.Our database will be unable to register and the VistaPoint Notes service will fail

Must be logged on with local administrator rights for installation and configuration
Must allow inbound TCP 8001/8002 connections to our PCE service (VistaTDS.exe)
If you are using a software firewall create the exemption rules for the Presence and Control Engine “VistaTDS.exe” so that Clients can connect to the server
Windows 2000 must have at least SP2 installed
Only supports 32 bit OS

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3COM SPECIFIC
VP Software can only control 3Com IP Phones
* Other SIP devices including Polycom and SoftPhones cannot be controlled
NBX is currently not supported
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MITEL SPECIFIC
Mitel MiTAI server runtime
VistaPoint 3.3 through 4.0.0.27 requires MiTAI 11.0.x
VistaPoint 4.0.0.28 through 4.0.2.x requires MiTAI 11.1.x (+)
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CISCO SPECIFIC
Cisco TSP (this must always match the PBX version)
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LIVE COMMUNICATION SERVER SPECIFIC
LCS Server Installations: The VistaPoint Server software must NOT be installed on the LCS 2005 Server. Check with Microsoft’s recommended configuration for instructions on setting up the Live Communications Server.
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VISTAPOINT CLIENT ---------------------------------

Pentium Processor or equivalent
1 GB RAM
100/1000 Mbps (Gigabit Ethernet)
200 MB space on hard drive
Mouse, keyboard, monitor

RECOMMENDED
Windows XP Pro
Memory: 2 GB RAM
Hard Drive: 5 GB free space
1024x768 resolution and 16-bit color

SOFTWARE
VistaPoint Enterprise client installation CD 
Windows XP, Windows 2000(SP4), or Windows 2000/2003 Server (Standard or Enterprise)
Microsoft Outlook (not Outlook Express) 2000, XP, 2003, 2007 (For VistaPoint Outlook Companion or VistaPoint CRM Companion).

ADDITIONAL REQUIREMENTS
Connectivity to the VistaPoint Server (TCP Port 8001/8002)
If you are using a software firewall create the exemption rules for the client to allow outbound communication to the VistaPoint Server